Lorna W. Mattern
In cooperation with the Board of Directors, Lorna plans and directs agency operations. Her responsibilities include: program planning and development, staff supervision, financial planning, resource development, policy development, community liaison, and contract negotiations. Lorna joined UCS in 1990 and immediately contributed to the growth and development of intensive and wraparound services for children, youth, and families. In 2004 she became the Director of the Youth and Family Services Division and was responsible for the clinical and administrative oversight of the agency’s system of care for children and families. Lorna was appointed Executive Director of United Counseling Service in 2016. She holds a Bachelor’s degree in Rehabilitation and Counseling and a MEd. in Rehabilitation and Counseling with a Certificate of Advanced Graduate Study in Psychology. In addition to being a member of the Vermont Care Partners Centers of Excellence Committee and Project Catalyst, she serves as a member of the United Health Alliance Board.
Director of Human Resources
Leslie directs all aspects of the human resource function for the agency, including employment, employee relations, wage, salary and benefit administration, health and safety, affirmative action, and compliance. Leslie has a Bachelor’s degree in Social Work from the College of St. Rose and is a Certified Rehabilitation Counselor. She began working in Human Resources in 1983 as an Employment Counselor with Northeast Career Planning in Albany, New York, and continued as a Program Manager and as Director of Employment Services. As Director, she managed and promoted employment and youth transition services for individuals with disabilities; directed compliance oversight of Medicaid standards, mental hygiene law, and funding guidelines; and ensured fiscal accountability, human resource management, achievement of outcomes, program development and customer satisfaction.
Director of Developmental Services
Dawn has worked at UCS since 2014 when she started as a case manager. In her short time at UCS, she has helped to strengthen the Shared Living Program as a Program Manager and Program Coordinator. She has also overseen the Employment Program, been an advisor for Peer Support, a teacher of DBT skills, and a CPI instructor. Dawn received her Bachelor’s Degree from MCLA in Elementary Education and her Master’s Degree in Special Education from Fort Hayes State University. Prior to coming to UCS, Dawn was a teaching assistant for individuals with autism.
Director of Finance
Jill is responsible for fiscal control,budget management, financial program planning and development, as well as fiscal policy development and implementation. She also supervises administrative support services. Jill has been with UCS since 2000 and has held key posts within the financial division. She has held increasingly responsible supervisory positions for large and complex companies since 1988. She holds a Bachelor’s degree in Business Management from State University of New York at Plattsburgh and a Certificate of Accounting from Siena College.
Director of Operations
Amy has worked at UCS since 1999. As Director of Operations she is responsible for overseeing the internal organizational processes and infrastructure while ensuring the organizational effectiveness in implementing strategic goals. She also serves as chair of the organization’s award-winning employee wellness program.
Director of Community Relations & Development
Heidi works with the staff and board members to profile UCS programs and achievements and to promote greater awareness of the developmental and health services available at UCS. She coordinates news and information and directs the annual giving campaign. Heidi received her Bachelor’s Degree in Sociology from the University of Washington and has a strong business background in marketing and development.
Director of Youth and Family Services and Northshire Services
Julie is responsible for the clinical and administrative oversight of the agency’s Northshire Office located in Manchester. The programs offered include Adult Outpatient and Substance Abuse services and Youth and Family Services. Julie is also responsible for all of the agency contracted School Based Services with the Bennington Rutland Supervisory Union, Battenkill Valley Supervisory Union and the Southern Vermont Supervisory Union. The office is home to the Northshire Head Start program and Mentoring at UCS. Providers from the CRT program and the Developmental Services programs have recently increased their presence to provide more services to people in this area. Julie joined UCS in 1999 as a school based clinician moving to the position of Community Services Manager in 2005 and is a member of the Local Inter Agency Team (LIT) and the Integrated Family Services (IFS) Team of Bennington County. She has a BA in Sociology from Clark University and a MA degree in Marriage and Family Counseling from Stetson University. Julie has enjoyed working in the social service and mental health realm for almost 30 years in both State and private agencies.
Director of Early Childhood Services
A former teacher, Betsy is responsible for developing and implementing the four major components for the Head Start Program: health, education, social services, and parent development. Her additional duties include budget development, local and statewide community networking on early childhood programs, and supervision of The UCS Infant Toddler Center.
Alya Reeve, M.D.,M.P.H.
Dr. Reeve is responsible for overseeing clinical psychiatric services and providing guidance to clinical staff. The Medical Director assures that agency patients receive appropriate evaluation, diagnosis, treatment, medical screening and medical or psychiatric evaluation. In addition, the Medical Director is the liaison for UCS with community physicians, hospital staff, and other professionals and agencies associated with psychiatric services. Dr. Reeve has served in multiple professional and academic roles at the University of New Mexico (UNM) Departments of Psychiatry, Neurology, and Pediatrics. Dr. Reeve earned her M.D. from the University of Connecticut School of Medicine, with residencies in psychiatry at the Dartmouth School of Medicine and the University of Connecticut School of Medicine. She also spent time as the Registrar in the Epilepsy Unit at the Institute of Psychiatry and Maudsley Hospital in London, UK. Dr. Reeve was a fellow in the clinical brain disorders branch at the National Institute of Mental Health (NIMH) in Washington, D.C. She earned her M.P.H at the University of New Mexico, and originally a B.A. in French and Zoology from Connecticut College.
Director of Outpatient Mental Health & Substance Use Services
Lori is responsible for overseeing Outpatient Mental Health and Substance Use Services and Community Rehabilitation and Treatment (CRT). Lori was the past Director of Trauma Integration Services at VPI South Residential Treatment Centers for Girls, and she is a Certified Eye Movement Desensitization and Reprocessing (EMDR) Therapist and Consultant. She received her BA in History/Pre-Law at Massachusetts College of Liberal Arts and her master’s degree in Counseling Psychology from Antioch New England Graduate School. Lori was one of the first clinicians trained in Attachment, Self-Regulation and Competency (ARC) in Vermont and provides trauma-informed care trainings. She is certified as a Child Specialist and an EMDR Equilateral Therapist.