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United Counseling Service Announces New Senior Leadership Hires

Shawn Thibodeau Appointed Director of Facilities & Safety, Marlena Pellon Announced as New Operations Manger

United Counseling Service (UCS), a mental health and human social services provider in Southwestern Vermont, is proud to announce the appointments of Shawn Thibodeau as the Director of Facilities & Safety, and Marlena Pellon as the new Operations Manager.

“We’re very pleased to be able add such expertise to our management team here at UCS,” said Executive Director Ralph Provenza. “Shawn’s a proven leader who has returned to UCS after some time away. Marlena will add a fresh perspective in the area of process improvement. Both will benefit the organization and the people we help in the community”.

Thibodeau served as the Facilities & Safety manager at UCS for six years before the promotion to director, he brings to the position a strong background in project management and systems improvement. Prior to working for UCS, he worked in both commercial and residential construction for 14 years.

“As a lifelong resident of Shaftsbury it’s rewarding to work for an organization that supports people who need help in the community,” said Thibodeau.

The UCS Facilities & Safety division has eight full time staff and is responsible for the maintenance and safety for 16 facilities and a fleet of 17 vehicles.

Pellon joins UCS with over 20 years of experience in project management and process improvement. More recently, she worked as the IT Project Manager for the State of Vermont Agency of Human Services and prior to that as the Project Manager/ Implementation Specialist for quality assurance at Southwestern Vermont Medical Center.

The newly created Operations Manager position will work to improve administrative and organization efficiencies, ensure regulatory compliance, and work on special projects to assist in meeting the organizations strategic goals.

“Improving systems at UCS will enhance the services provided to people in our community,” said Pellon. “I’m very pleased that my background and experience will support the mission statement of UCS to build a stronger community.”

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