In any crisis, if you are in immediate danger, call 911.
If you cannot call 911, proceed to the nearest Hospital Emergency Room to ask for assistance. Regardless of the type of crisis, the Emergency staff will contact whichever branch of crisis intervention service is appropriate to get you the help you need.
If you cannot locate a Hospital Emergency Room, proceed to the nearest Fire Station or nearest Police Station, where the staff will provide help and connect you with the appropriate crisis intervention service you need.
Cancer Information Service: 800-422-6237
Do you have questions about cancer or quitting smoking? The National Cancer Institute (NCI) has information specialists available by phone M-F, from 8 a.m. to 8 p.m. EST. NCI also offers information via its “LiveHelp” online chat service M-F until 11 p.m. EST: https://livehelp.cancer.gov/app/chat/chat_launch/
Cancer-Related Crisis via the National Suicide Prevention Hotline: 800-273-8255
People undergoing cancer treatment often need extra help and support to get through the stress of dealing with the illness and any associated pain and depression. If you find yourself feeling that your life is no longer worth living, call the free 24-hour suicide prevention hotline for immediate help. They can also refer you to a cancer support community for ongoing help.
Bloch Cancer Hotline: 800-433-0464
Are you newly diagnosed with cancer? The R.A. Bloch foundation’s helpline operators will help get your questions answered and match you up with a survivor of your type of cancer to offer support. The foundation also offers free books, guidance and information.
National Child Abuse Hotline: 1-800-25-ABUSE
ChildHelp USA National Child Abuse Hotline: 800-4-A-CHILD (800-422-4453) or 800-2-A-CHILD (800-222-4453, TDD for hearing impaired)
ChildHelp operators are available 24/7 to provide multilingual crisis intervention and professional counseling on child abuse. You can get referrals to local social service groups offering counseling for child abuse.
Department of Social Services:
- Child Abuse Hotline: 800-342-3720
- Day Care Complaint Line: 800-732-5207
- General information on department programs: 800-342-3009
You can report child abuse through Child Protective Services and other department programs.
Crisis Intervention and Suicide
Boys Town Crisis and Suicide Hotline: 800-448-3000 or 800-448-1833 (TDD)
Boys Town operators are available 24/7 to provide you with immediate phone assistance and short-term crisis intervention and counseling for parent-child conflicts, marital and family issues, suicide, pregnancy, runaways, physical and sexual abuse. Operators also provide referrals to local community resources.
Covenant House Hotline: 800-999-9999
This crisis line is available 24/7 for youth, teens, and families. Operators provide counseling and give locally based referrals throughout the U.S. Provides help for youth and parents regarding drugs, abuse, homelessness, runaway children, and message relays.
National Domestic Violence Hotline: 800-799-SAFE (7233), 800-787-3224 (TTY) 800-942-6908 (Spanish)
This 24/7 hotline provides crisis intervention in both English and Spanish, and referrals to local services and shelters for victims of partner or spousal abuse. Trained volunteers are available to connect people with emergency help in their own communities, including emergency services and shelters.
Domestic Violence Hotline: 800-829-1122
STAND Against Domestic Violence Crisis Hotline: 888-215-5555
SafeQuest Crisis Line: 866-487-7233 (4UR-SAFE)
This is a 24-hour crisis intervention line for people who are victims of relationship violence or sexual abuse. Emergency response is offered nationwide, and California residents may receive state-certified emergency shelter and other support services, free of charge.
Eating Disorders (and Associated Disorders)
National Association of Anorexia Nervosa & Associated Disorders (ANAD): 847-831-3438 (long distance)
National Mental Health Association: 800-969-6642
Information specialists are available M-F, from 9 a.m. to 5 p.m., to provide information on mental health topics, as well as referrals.
Elder Abuse Hotline: 800-252-8966
Alzheimer’s Association Hotline: 800-621-0379
Operators are available M-F, 8:30 a.m. to 4:00 p.m., providing information and referral services, as well as free brochures.
National Eldercare Locator: 800-677-1116
Elder Abuse Reporting Hotline: 877-477-3646 (Adult Protective Services, Los Angeles)
Every county in the U.S. generally has an Adult Protective Services agency to help elder adults (65 years and older) and dependent adults (18-64 who are disabled) when they cannot meet their own needs, or are victims of abuse, neglect, fraud, or exploitation. You can call your county hotline to request the appropriate 24-hour Elder Abuse Hotline.
HIV/AIDS/Sexually Transmitted Diseases
CDC (Center for Disease Control) National Prevention Information Network: 800-458-5231
Information specialists are available M-F, 9 a.m. to 6 p.m., to answer questions and provide information on HIV and AIDS, new medicines and treatment trials.
National AIDS Hotline: 800-342-AIDS (2437)
Available 24/7 with information and referrals to local hotlines, testing centers, and counseling.
AIDS Hotline in Spanish: 800-344-SIDA (7432)
Open 8 a.m. to 2 a.m. EST, seven days a week.
AIDS Hotline for the Hearing Impaired: 800-243-7889 (TDD)
Open M-F, 10 a.m. to 10 p.m. EST.
National Sexually Transmitted Disease Hotline: 800-227-8922
Operators are available M-F, 8 a.m. to 11 p.m. EST to answer general questions and provide information and referrals to free and low-cost public clinics.
Sexually Transmitted Disease & AIDS/HIV Information Hotline: 800-332-2437, TTY: 800-332-3889 (Ohio)
Parent Hotline: 800-840-6537
Parent Hotline is a website dedicated to helping families who are in a crisis situation. It lists behaviors for parents to be aware of such as drug use and a questionnaire to help determine if a child is in need of intervention.
Poison Control: 800-222-1222
Poison Control for any Kind of Substance: 800-662-9886
Rape & Assault or Violence
If you are in immediate danger, call 911.
Rape and Incest National Network (RAINN) Crisis Hotline: 800-656-4673
In addition to its hotline, RAINN works with local rape crisis centers nationwide, providing resources, articles, programs, and events.
National Teen Dating Helpline at 1-866-331-9474 or visit www.loveisrespect.org For teens who have been abused.
National Sexual Assault Hotline at 1-800-656-4673 or visit www.rainn.org For anyone who has been raped or experienced sexual violence.
Missing Children Network: 800-235-3535
Thursday’s Child’s National Youth Advocacy Hotline: 800-USA-KIDS
National Hotline for Missing and Exploited Children: 800-843-5678
This hotline is for reporting missing children and sightings of missing children. They offer assistance to law enforcement agents. Hours of operation are 7:30 a.m.-11 p.m. EST.
National Runaway Switchboard: 800-621-4000
Provides 24/7 crisis intervention and travel assistance to runaways. Gives referrals to shelters for adolescents and families. Also relays messages or sets up conference calls with parents at the request of the runaway child.
Children of the Night: 800-551-1300
This is a 24/7 crisis line for children 11-17 years of age who have been sexually abused or involved in prostitution (www.childrenofthenight.org).
CONFIDENTIAL Runaway Hotline: 800-231-6946
Child Find of America Hotline: 800-I-AM-LOST
Looks for missing and abducted children. Operators are available M-F, 9 a.m. to 5 p.m. EST. Voicemail on evenings and weekends with calls returned.
Parent Abduction Hotline: 800-292-9688
Operators are available M-F, 9 a.m. to 5 p.m. EST, providing crisis mediation in parental abduction, as well as prevention information and referrals to local agencies. Voicemail on evenings and weekends with calls returned.
Drug rehab referral services; includes large list of drug-specific helplines and hotlines.
Alcohol rehab referral services; includes state and local hotline information and treatment center facility locator.
The Alcohol & Drug Addiction Resource Center: 800-390-4056
Boys Town National Hotline: 800-448-3000
National Drug Information Treatment and Referral Hotline: 800-662-HELP (4357)
24/7 information, support, treatment options and referrals to local rehab centers for any drug or alcohol problem.
National Cocaine Hotline: 800-COCAINE (262-2463)
Providing 24/7 crisis intervention, information, and referrals to local rehab centers for cocaine addiction.
Alcohol Abuse and Crisis Intervention: 800-234-0246
Alcohol and Drug Abuse Helpline and Treatment: 800-234-0420
Alcohol Hotline Support & Information: 800-331-2900
National Suicide Prevention Lifeline: 800-273-TALK (8255)
This is a 24-hour suicide prevention hotline that is free and available to anyone who is in emotional distress or crisis.
Hopeline: 800-SUICIDE (1-800-784-2433)
National Suicide Hotlines: 800-SUICIDE (784 2433)
Teen Hotline Covenant House NineLine: 800-999-9999
SOS Teen Hotline: 800-949-0057
Grief Recovery Helpline: 800-445-4808
Surrender Your Baby
Call health & human services nationwide hotline to find a safe surrender site for your baby: 211
National Safe Haven Alliance Crisis Hotline: 1-888-510-BABY
Call these toll free numbers if you want to surrender your baby or are pregnant and have questions about how the “Safely Surrendered Baby” laws in your state can help you.
Don’t abandon your baby. There are “safe surrender” sites in many locations—usually any hospital, fire station, lifeguard station—where you can safely hand over your baby with no questions asked. There are laws in place to protect your privacy and ensure that your baby is not abandoned in an unsafe place when you are in crisis.
Teens & Youth
Teen Hotline Covenant House NineLine: 800-999-9999
SOS Teen Hotline: 800-949-0057
National Teen Dating Helpline at 866-331-9474
For teens who have been abused (www.loveisrespect.org)
National Youth Crisis Hotline: 800-448-4663
Provides 24/7 short-term counseling and referrals to local drug treatment centers, shelters, and counseling services. Responds to youth dealing with pregnancy, molestation, suicide, and child abuse.
Youth Development International Crisis Hotline: 800-HIT-HOME (448-4663)
This youth crisis hotline provides crisis intervention counseling, information and referral on youth issues, child abuse, pregnancy, runaways, suicide, shelters, churches, transportation and more.
Coping in a Crisis
Help is always available to you if you need it, and you should be reassured to know that every city and county in the U.S. has crisis intervention hotlines and assistance in place. Hotlines and crisis centers or facilities are staffed by people who want to be of service to others in need, so if you ask for assistance, you will receive it. The most important first step in a crisis is to ask for help.
Coping after a Crisis
Have you just been through a crisis situation? If so, you may be experiencing some post-traumatic stress. All of us will experience some level of stress or a period of disorientation and unrest after a crisis, so it is important to recognize this and allow some time to decompress.
If after a crisis you feel a bit shaky, or even angry, are having trouble focusing or having sleep disturbance, please be reassured that these are considered normal responses to an abnormal situation. Try not to take it out on anyone else, and go easy on others who have been through the same crisis. Your feelings may linger for a while, but you may find that talking it over with family and friends can help you process what has happened.
There is no need to feel that you have to rush the recovery process and quickly “get back to normal.” It is generally recommended that you go easy on yourself, and your loved ones, and take a little extra time to get centered again. If you feel that you need some extra help getting through the post-crisis stage, you are encouraged to seek counseling.
The nationwide crisis line and hotline directory can be referenced for additional resources state-by-state: http://www.aaets.org/crisishotline.htm